I had a problem after installing some memory on my MBP — the screen just went dead one day, and the status light on the front lit up permanently.

Through process of elimination, I was able to conclude that the lower memory slot itself is fried, not the memory as originally thought. After a few phone calls to Apple, I was able to get them to agree to repair it, so off it goes for a few days.

I’ll still be in touch through e-mail, and light updates are promised in the meantime.

Thankfully, Apple is very easy to work with when it comes to service.